Service Is The Most Important Foundation †Myassignmenthelp.Com

Question: Discuss About The Service Is The Most Important Foundation? Answer: Introducation Consumer participation in healthcare service is the most important foundation of primary health service. The benefits include better health outcomes, relevance, justice, access to services, quality of healthcare, and so on. According to Renedo et. al. (2015) active participation of consumers, makes the service more effective and accessible and consumers feel empowered to make decisions. According to Ricciardi et. al. (2013), involving patients, who are concerned about their health should be involved in the process as they will be able to participate in heath and preventive measures. Furthermore, they will be able to self-manage to achieve better outcomes. According to a study on patients with chronic diseases, it was found that aware patients were three times less likely to suffer from a negative health impact or medical error than those who are not confident about skills and knowledge of process. According to Finkelstein et. al. (2012), another way to involve consumer to healthcare is by receiving feedbacks from consumers regarding the service they got or what changes they want to imply. Their rights and responsibilities should be promoted to staffs, carers, and clinicians to avoid any discrimination. Being a Registered Nurse (RN), it is my responsibility to engage patients to the care process. It is important for the patients as they become confident about the treatment and feel secure at hospitals as well. I would create a partnership with my patients to engage them in the process as we both are focusing on the same goal, better health outcomes. Gaining the trust of patients is as important as providing them with medicines because it helps them to recover psychologically. I will take their questions and queries regarding healthcare seriously as according to the reports of Tobiano et. al. (2015), patients who feel respected and important by their healthcare provider, are less prone to medical errors during care process. Secondly, my effort will be to educate patients about their disease and the care I will be providing to them in effective manner. I will ask patients to explain those back, as if they have absorbed any proper information, they will be able to revert those back to the society. I will be assuring that the education they are getting, are actually being followed or not. As according to Holloway Galvin (2016), role of nurse is coaching as well as teaching. I also need to simplify the terms and ways according to the understanding of the patient. References Finkelstein, J., Knight, A., Marinopoulos, S., Gibbons, M. C., Berger, Z., Aboumatar, H., ... Bass, E. B. (2012). Enabling patient-centered care through health information technology.Evidence report/technology assessment, (206), 1. Holloway, I., Galvin, K. (2016).Qualitative research in nursing and healthcare. John Wiley Sons. Renedo, A., Marston, C. A., Spyridonidis, D., Barlow, J. (2015). Patient and Public Involvement in Healthcare Quality Improvement: How organizations can help patients and professionals to collaborate.Public Management Review,17(1), 17-34. Ricciardi, L., Mostashari, F., Murphy, J., Daniel, J. G., Siminerio, E. P. (2013). A national action plan to support consumer engagement via e-health.Health Affairs,32(2), 376-384. Tobiano, G., Bucknall, T., Marshall, A., Guinane, J., Chaboyer, W. (2015). Nurses' views of patient participation in nursing care.Journal of advanced nursing,71(12), 2741-2752.